1. 9 Tips for Using a Chatbot at Your Event

    9 Tips for Using a Chatbot at Your Event

    Chatbots are one of the hottest tech tools for marketing right now. Brands such as Patron, British Airways, American Express...

    Read Full Article
  1. Categories


    1. Think about what you name it, the personality you give it, how information is presented.
    2. It's not Siri and it's not Amazon Echo. This is a focused bot that is supposed to answer event-specific questions, for example about speakers, attendees, setting up meetings.
    3. We had a client that had a fun run and every time they tweeted about it, they would get questions in the bot.
    4. We encourage using them for high-value things, like notifying that a survey is available and providing a link to download it, or notifying about special elements such as the coffee bar is open. But use them cautiously, because people do get irritated.
  3. Topics Mentioned

  4. Authors